OCTOBER SHIPPING NOTICE: Our order fulfillment center will be closed Friday, October 4 at 5pm through Wednesday October 23. Orders can still be placed and customer service email support will be available during that time. Fulfillment will resume on Thursday, October 24.

SHIPPING INFORMATION - PLEASE READ CAREFULLY

IMPORTANT SHIPPING INFORMATION: The US Post Office lists their rates/delivery times for Priority Mail as "1 day," "2 day," or "3 day." This is NOT an express shipping service, it is our usual method of shipping, and our customers are not paying a premium for it. The US Post Office ESTIMATES their delivery times, based on shipping from our location in northern NJ to wherever your address is, and states it accordingly.  THIS PRIORITY MAIL PROMISE OF DELIVERY TIME FRAME BEGINS AT THE TIME WE SHIP YOUR PACKAGE, NOT AT THE TIME YOU PLACE YOUR ORDER. If you place your order after 3:00 pm EST, it will be processed within 1-3 days of the next business day.  We do our best to maintain this work flow, but it will be impacted at different times of year when we have a larger than usual influx of orders.

We ship your order using your chosen shipping method at check out. Delivery time is determined by the carriers and we are in no way responsible in meeting your shipping time frame.

                                   SHIPPING FAQ'S 

 1.  What is your primary means of shipping orders?

     Answer:  USPS Priority Mail is our primary means of shipping, except for international orders (see details below).  Please see explanation above about rates and delivery promises.

2.  Do you ship to Canada?

     Answer:  Yes, we do ship to all provinces of Canada!    FLAT RATE is $25

We use the US Post Office - EITHER  First Class Package International Service (if you order only one doll + 2 accessories we will use this method)

 - limited tracking

 - usually takes at least 10 - 14 business days from the day we ship

OR   Priority Mail International (if you order 2 - 4 dolls + accessories)

    - delivery time is approximately 7-10 business days from date we ship

    - tracking available

 3.   Do you ship to Europe, The UK, Ireland, Australia and New Zealand?

       Answer:  Yes!  We do ship to all these countries!  FLAT RATE is $35.00

We use the US Post Office - EITHER  First Class Package International Service (if you order only one doll + 2 accessories we will use this method)

 - limited tracking

 - usually takes at least 10 - 14 business days from the day we ship

OR    Priority Mail International (if you order 2 - 4 dolls + accessories)

    - delivery time is approximately 7-10 business days from date we ship

    - tracking available

4.  Do you ship to other countries?

      Answer:  Yes, we do ship to other countries.  Those rates are calculated at check out based on weight and destination. 

 5.  Do you ship to Hawaii and Alaska?

        Answer:  Yes, we use Priority Mail for these states, and the delivery time is about 3 days, cost based on weight and distance from NJ.

 6.  Where do you ship from?

        Answer:  Northern NJ

 7.  Do you charge for handling?

        Answer:  No, just shipping, and it's as reasonable as possible.

summary:  We do not charge extra for shipping and/or handling.  We strive to keep our rates as low as possible, by simply passing our cost on to you. Your expectation for delivery to your location should be based upon the promise the post office makes added to the date we actually ship, not the date you place your order.  Usually we ship within 1-3 business days of receipt of your order placed before 3:00 pm EST.  This will change at times of the year when influx of orders is increased tenfold, namely October 1 through December 24.